QUALITY POLICY
In order to operate as a successful business, SOS Al Maghlouth Holding is committed to carrying out all its business activities in a sustainable manner by pursuing continual improvement in all aspects of business.
As part of our commitment to continual improvement, customer focus and compliance with regulatory and statutory requirements, the company’s Quality Program is based on the following principles that identify, manage, and evaluate key business activities, and mitigate risks related to process, people, health, and safety:
- Provide customers with high quality services which meet their requirements and satisfaction.
- Provide adequate support and resources for employees at all levels to fulfill their responsibilities.
- Ensure compliance with quality standards, applicable legislations, regulations, and practices.
- Provide opportunities for our employees to develop appropriate knowledge, skills and behaviors to ensure that every activity or task is being carried out with the utmost respect for quality.
- Enhance the skills of management and staff through review and actively pursuing a training policy, the objective of which is to prepare staff to perform their work more effectively.
- Promote the culture of continual quality improvements and the philosophy of getting “right things right”.
- Specify the need for contractors to carry out their work in accordance with our Quality Policy and monitor their compliance.
- Promote a culture of risk-based approach and to determine risks and opportunities to make an effective control plan.
- Promote the quality management system and ensure its implementation through internal audit, management review and corrective actions.
