Customer Service Represents a Brand to its Customers. Together with its key customers and business partners, SOS is committed to exceeding expectations through excellence in all aspects of business.
A core part of brand strategy is deciding what you want to stand for in your customers’ minds and hearts, which is delivered in different ways, but an important building block is customer service. For our brand “SOS”, customer service may indeed be the only way customers draw their impressions of our brand. That is why getting customer service right is central to getting our brand strategy and implementation right.
